Shipping Policy

Effective Date: 11.02.25

Thank you for shopping at Casa Del Sonno. We are committed to delivering your orders efficiently and securely. Please review our shipping policy below.

1. Shipping Destinations

We currently ship to the following regions:

• Europe (except for Ukraine, Russia and belarus), Africa (except for Ascension, Somalia and Tristan Da Cunha), North america, South america (except for Venezuela), Asia (except for Afghanistan, Palestinian Territories, Iraq, Israel and Myanmar (Burma) and Oceania. 
• If your location is not listed, please contact us for further assistance.

2. Processing Time

• Orders are processed within [1-2] business days (excluding weekends and holidays).
• Once your order is processed, you will receive a confirmation email with tracking details (if applicable).

3. Shipping Methods & Delivery Times

We offer the following shipping options:

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	Depends on destionation	Depends on destionation

Delivery times may vary due to external factors such as customs processing and local carrier delays.

4. Shipping Costs

• Shipping costs are calculated at checkout based on your location and selected shipping method.
  

5. Order Tracking

• Tracking information will be provided via email once your order has been shipped.
• If you do not receive tracking details, please contact our customer support at tobiasnilsenlehne@icloud.com.

6. Customs, Duties, and Taxes

• International orders may be subject to customs fees, import duties, and taxes.
• These charges are the responsibility of the customer and vary by country.

7. Delayed or Lost Shipments

• If your order is delayed beyond the estimated delivery time, please contact us.
• We are not responsible for lost or stolen packages but will assist in resolving any issues.

8. Returns & Exchanges

• For information on returning or exchanging an item, please refer to our Return Policy.

9. Contact Us

If you have any questions regarding our shipping policy, please contact us at:

Email: tobiasnilsenlehne@icloud.com

Address: Guldhaugsletta 27